Official product information
Contact Nervecept: Phone, Email and Addresses
The Nervecept phone number for tracking, changes and refunds on placed orders is +1 (302) 200-3480, the BuyGoods order desk, with [email protected] as its email. Questions about this website go to a separate inbox that cannot see orders. The label lists a distributor, whose hours we cannot confirm.
Written by the Nervecept label deskUpdated
Order desk01
What is the Nervecept phone number?
The Nervecept phone number is +1 (302) 200-3480. It reaches the BuyGoods order desk, which handles tracking, changes and refunds after you order.
The same team answers email at [email protected]. Write your order ID in the subject line so the desk can find your purchase fast.
This website is a separate business. We run a USA authorized Nervecept retailer site, and we cannot see or change your order.
Phone: the order desk
Run by the BuyGoods order desk. Call for parcel tracking, changes and refund requests on placed orders, and have the order ID in hand.
Email: the order desk
Same team, in writing. Open the subject line with your order ID.
Email: this website
Answered Mon-Fri 9:00am-5:00pm ET. Use it for corrections, press and privacy questions. It has no view of orders.
Office address
100 Wall Street, Suite 202
New York, NY 10005
Postal mail only; nobody sells from this address.
Returns address
32 Avenue of the Americas, Floor 22
New York, NY 10013
Phone first. Enclose your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Who does what02
Who should you contact for what?
Contact the order desk for anything about a purchase, and contact the website inbox for anything about these pages. The two teams do not share systems.
A third party also appears on the label: the distributor, Gex Corporation LLP of Ogden, Utah. We cannot confirm its hours or what it handles.
Pick the row that matches your question, then use the contact in that row.
| Your question | Contact | How |
|---|---|---|
| Order change, address fix | Order desk | +1 (302) 200-3480 or [email protected] |
| Tracking a parcel | Order desk | Same phone or email, with the order ID |
| Refund or return | Order desk | Phone first, then mail the bottles |
| Typo or error on a page | Website inbox | [email protected] |
| Privacy or press | Website inbox | [email protected] |
| Label or distributor question | Distributor on the label | +1 (507) 448-8190 |
| Health or medicine question | Your doctor or pharmacist | Not the order desk or this site |
The website inbox cannot see orders, payments or tracking. A message about a refund sent there only delays your refund.
This website03
How do I email this website?
Email [email protected]. The inbox is read Monday to Friday, 9:00am to 5:00pm ET, and it is meant for page corrections, typos, privacy questions and press.
Messages sent outside those hours wait until the next weekday. We cannot see orders, so we cannot answer a question about a purchase.
Tell us the page and the sentence if you spotted a mistake. A precise note lets us check it against the label and fix it faster.
Good reasons to write
- A sentence that does not match the bottle.
- A broken link or a typo.
- A source that has moved or changed.
Wrong inbox
- Refunds, returns and cancellations.
- Tracking and late parcels.
- Medical advice of any kind.
On the label04
How do I reach the company named on the Nervecept label?
The label names Gex Corporation LLP, PO Box 12730, Ogden, UT 84412, with the phone number +1 (507) 448-8190 and the email [email protected].
Notice that the label email is the same address the order desk uses. We cannot confirm the distributor's hours, and we do not know whether the phone line handles orders.
The label does not name the manufacturer. It says only that the capsules were made in the USA with globally sourced ingredients.
| Name | Gex Corporation LLP |
|---|---|
| Mailing address | PO Box 12730, Ogden, UT 84412 |
| Phone | +1 (507) 448-8190 |
| [email protected] | |
| Hours | Not printed |
| Manufacturer | Not named |
Nervecept: from $49 a bottlePacks of 2, 3 or 6 bottles · 30 capsules each · refund window 60 days
See packsMail05
Can I send mail to the office or returns address?
Yes for returns, and only after you call. The returns address is 32 Avenue of the Americas, Floor 22, New York, NY 10013. The office address is for postal mail only.
The office is 100 Wall Street, Suite 202, New York, NY 10005. Nobody sells from it, so do not expect a walk-in desk.
A return needs your full name, email and order ID inside the parcel. You pay the return shipping, so pick a tracked service.
Office, mail only
100 Wall Street, Suite 202
New York, NY 10005
Letters and formal notices. Not for returns, orders or visits.
Returns
32 Avenue of the Americas, Floor 22
New York, NY 10013
Call +1 (302) 200-3480 first, then mail the bottles with tracking.
How long does a refund take? After the returned bottles are credited, the desk says 3 to 5 business days to process it, then 5 to 10 days for the card issuer to post it. Keep the tracking receipt until the money arrives. The money-back rules, including the 60-day window, are on the guarantee page, and the steps are on the refund policy page. (Nervecept sales page)
Health questions06
Where do I report a side effect or ask a medical question?
Ask a medical question of your own doctor or pharmacist, not the order desk. Report a suspected side effect to your clinician and to FDA through its Safety Reporting Portal.
FDA does not approve supplements before they are sold, so it relies on reports from the public to spot problems. (FDA, Report a Supplement Problem)
Nervecept contains shellfish (crayfish). If you have trouble breathing, swelling of the face or throat, or feel faint after a dose, call 911.
Stop and get care if you need it
If a serious reaction follows a capsule, stop taking it and seek help. FDA asks anyone who thinks a supplement caused a serious reaction to stop using it right away. (FDA, Report a Supplement Problem)
Tell your clinician and pharmacist
Give them the exact product, the label amounts and the date you started. NIH advises telling every provider about every supplement you use. (NCCIH, Using Supplements Wisely)
File a report
Use the Safety Reporting Portal at safetyreporting.hhs.gov. Also tell the order desk, so the seller knows.
Do not stop or change a prescribed medicine because of a supplement, or because of anything you read on a website. Call your prescriber first.
More cautions are on the side effects page.
Before you call07
What should I have ready before I call?
Have your order ID, the name and email you used to buy, and the pack you ordered. With those four items the desk can find an order quickly.
For a refund, also have the bottles, full or empty, and the date of purchase. The sales page accepts both and counts 60 days from the date of purchase. (Nervecept sales page)
Order ID
Find it in your confirmation email. Put it in every message.
Name and email
Use the details you gave at checkout, so the desk can match them.
Pack and date
Say whether you bought 2, 3 or 6 bottles, and when.
Your request
State it in one line: track, change, cancel or refund.
FAQ08
What do people ask about contact?
A common question first: What is the Nervecept phone number? It and 5 more are answered below.
Every answer gives the short reply first and the reasoning after, with a source when we have one.
What is the Nervecept phone number?
The number for tracking, changes and refunds on placed orders is +1 (302) 200-3480. It belongs to the BuyGoods order desk. Have your order ID ready before you call. The distributor on the label has a different number, +1 (507) 448-8190.
How do I email Nervecept support?
Write to [email protected] and put your order ID in the subject line. That inbox handles tracking, changes and refunds on placed orders. Do not send order questions to the website inbox, because the people who read it cannot see orders.
What are the order desk hours?
We do not know them. Neither the sales page we read nor the label prints hours for the order desk or the distributor. Website inbox hours are Monday to Friday, 9:00am to 5:00pm ET. If a call goes unanswered, send an email as well.
Who do I contact with a medical question about Nervecept?
Your own doctor or pharmacist, because neither the order desk nor this website gives medical advice. The label asks pregnant or nursing mothers, anyone under 18 and anyone with a known medical condition to consult a physician first. (NCCIH, Using Supplements Wisely)
Where do I report a side effect from a supplement?
Stop taking it, get medical help if you feel unwell, and tell your clinician. FDA also takes reports through its Safety Reporting Portal at safetyreporting.hhs.gov, because it does not approve supplements before they are sold. (FDA, Report a Supplement Problem)
Can the website inbox see my Nervecept order?
No. The inbox at [email protected] is for page corrections, typos, privacy questions and press. Its readers have no access to orders, payments or tracking. Use the order desk phone or [email protected] for anything that involves a purchase.
Who wrote this09
Who is behind this Nervecept write-up?
The Nervecept label desk drafted it from the bottle, the sales page and the public sources linked in the text.
Once a clinician has reviewed it, the reviewer's name appears in the box below.
Drafted from the bottle, the sales page and the NIH, FDA, CDC, FTC and journal sources named in the text.
Most recent update: . How we work is set out in the editorial standards and the review rules. This website belongs to a USA authorized Nervecept retailer. It is neither the maker of the capsules nor the distributor named on the label. Purchases made through our order links earn us a commission.
Keep reading
Where should you go next with Nervecept?
Three good next stops are guarantee, refund policy, faq.
They build on what you just read and cite their own sources.
USA Authorized Nervecept Retailer
Ready to try Nervecept?
Read the label, the shellfish line and your own medicine list first. Then choose a pack: the bigger ones cost less per bottle and ship free inside the US, and the 60-day refund clock starts on the purchase date.
- You check out on the sales page
- Refund window: 60 days
- US shipping is included on 3 or 6 bottles